Brook Liverpool

81 London Road, Liverpool, L3 8JA
 
501 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of Liverpool - Sexual Health Clinic
14th May 2021


the lady I spoke to was really helpful and respectful

Suggested improvements
nothing

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Review of Liverpool - Sexual Health Clinic
13th May 2021


The staff are very friendly and give me all information I needed to know.

Suggested improvements
I don’t have any complaints I was completely satisfied with the care I received.

Experience
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Cleanliness
 
Review of Liverpool - Sexual Health Clinic
7th May 2021


It was very clean and the staff were really friendly and helpful.

Suggested improvements
I can’t think of anything.

Experience
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Review of Liverpool - Sexual Health Clinic
7th May 2021


The brook liverpool has great staff who are always really friendly and helpful!

Suggested improvements
Nothing

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Review of Liverpool - Sexual Health Clinic
7th May 2021


The lady was lovely and made the call consultation very comfortable and quick

Suggested improvements
nope

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Dignity/Respect
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Review of Liverpool - Sexual Health Clinic
6th May 2021


I came to have my Nexplanon implant removed and Julie was very friendly and explained every process as she was going. I felt little to no pain and Julie was very gentle and caring and gave great advice. It was also good to go there just to have a chat considering the circumstances that we're all in right now. Overall, the procedure was very quick and efficient and I had a pleasant experience.

Suggested improvements
I think that Brook Liverpool is an excellent service and I can't think of any other ways that they can already be improved.

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Review of Liverpool - Sexual Health Clinic
6th May 2021


Chris was very friendly and made me feel comfortable when discussing personal details. She also booked me in quickly to get an appointment and patiently listened to everything I had to say, so overall a very pleasant experience.

Suggested improvements
No

Experience
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Review of Liverpool - Sexual Health Clinic
1st May 2021


Susan was really lovely and informative and made me feel more comfortable with getting treatment. It felt like a very safe environment to be in and I’m greatly satisfied with the service.

Suggested improvements
nothing

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Dignity/Respect
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Cleanliness
 
Review of Liverpool - Sexual Health Clinic
1st May 2021


Very kind and gave information I wanted

Suggested improvements
Nothing

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Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Liverpool - Sexual Health Clinic
30th April 2021


Really good conversation answered all my questions and made me feel really comfortable

Suggested improvements
Nothing much I had a really good experience

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